CHAPTER 6 ( Valuing Organizational Information)

Assalammualaikum,

Today I will tell a little knowledge that I get from this chapter...

As we know, information can get from everywhere we want. For the organization, employees can get the information based on their observation, analyzing, and others from many resources to make any decisions. Through that methods also can achieve the organization’ goals and objectives if they apply the right tools to find information.

After I learn from this chapter, I am able to know that all have their own organizational information that have been divide into 3 section, there are information level ( goals and objectives of organization, revenues or profit), information format ( letter, memo, faxes and others), and information granularities ( reports for all salesperson, reports by department).

The information also have dive into 2, there are transactional information (airline ticket, sales receipt) and analytical information (sales projections, future growth, and trends)

Timeliness also important in the organization. Every information must inform immediately or up-to-date information. When the information immediate up-to-date, so the response of the information also can receive quickly.

Every employee must to make sure that information was correctly from any mistake such as:

·         Is the name spelled correctly?

·         Is the address complete including street, city, and code and state?

·         Is the summary information same with the detailed information?

·         Is each transaction, entity and event represent only once in the information?

·         Is the information current with respect to the business requirement?

Potential of the business will be effect by low quality information such as inability to accurate track customers, difficulty identifying valuable customers, marketing to nonexistent customers and others.